Get to know Core Media Agency with a personal introduction from an expert.
What you’ll get
- Explore key features relevant to you
- See how businesses like yours have grown with CoreMedia
- Guidance on changing platforms like a pro
AI with a human touch
Automate to scale and add a human touch to make a difference
Guide consumers through their buying journey with personalized content and tailored conversations across all touchpoints. Whether it's on the website, app, or social media, we make the process easy and exciting by integrating real-time customer data with content and commerce capabilities, using AI-chatbots, messaging apps, or seamlessly integrating human interactions.
Smart content management
Create highly engaging content for all channels, regions and languages - turbocharged by AI.
Personalized experiences
Convince customers with personalized experiences at every opportunity.
Real-time conversations
Convert visitors into buyers with conversational experiences, contextual content and a human touch.
Inspirational commerce
Grow your business by nurturing customers and connecting the buying journey seamlessly.
Celebrating our clients' success
Streamlined eCommerce for lifestyle brands.
Boosting efficiency and effectiveness with Deckers.
Your journey starts here.
Personalizing experiences to help travel customers unite with their dream destinations.
Contemporary commerce for timeless jewelry.
How Pandora wowed and won customers with seamless buying experiences.
Emerson transforms with CoreMedia.
From house of brands to two core business units.
Why CoreMedia
As you scale your business and respond to rapidly-evolving customer expectations, you need a platform that supports your most ambitious goals.
CoreMedia Content Cloud elevates the full potential of your content and drives customer experience with impact.
Our intuitive, flexible content management system (CMS) lets you bring ideas to life in a heartbeat, adapting your digital touch points quickly and efficiently across all localizations.
Our solutions explained
Content management system
Empower your teams to create.
Content management is a joy when functionality just works. You’ll love how easy it is to build, share, repurpose and localize content across your digital channels. Visualize how your content will look with our popular preview panel, where you can live edit, instantly publish and sync across every channel and location.
(Hybrid) Headless CMS
The freedom and flexibility to scale.
Exceptional content management straight out-of-the-box, combined with a composable architecture that gives your developers the freedom to adapt and customize to create the perfect toolkit for you. We call it hybrid headless, a future-proof solution in the sweet spot between full stack and headless. Combine the freedom and flexibility to innovate with the need to be up and running fast.
Multilingual content marketing
One home, countless global destinations.
Tailor content for your customers native language and culture. Adapt and publish multilingual content across unlimited locations. Automate publishing of approved content to local language sites. Localize SEO and improve Google rank. Sync price and product data across locations. Integrate with leading translation platforms with pre-built connectors.
Omnichannel marketing automation
Capitalize on every opportunity.
Create rich omnichannel campaigns across your entire digital estate. Auto publish based on customer behavior triggers. Tag content to publish, highlighting channels, devices, regions and locations. Automate conversion follow-ups to bring customers back into the buying journey.
Content marketing workflow
Cross team collaboration.
Free your teams to focus on delivering tasks instead of chasing them. Foster collaboration with teams across regions and departments with automated workflows. Customize to suit your teams and adapt to market rules and regulations. Co-ordinate teams without restricting creativity.
Digital asset management
Find, share and use your media, fast.
A single, secure, central store for all your digital assets. Reduce effort and increase collaboration across your business. Photos, videos, graphics, copy and product info in every size and format stay secure and searchable using the metadata and keywords that make sense for you.
Omnichannel content preview
Bring campaigns to life.
Bring your content to life with instant preview tools. Simulate locations, devices, time zones and audiences with custom-built personas. See exactly what your content will look like through the eyes of your customer.
Campaign management
Deploy campaigns, fast.
Respond to market opportunities quickly. Create, launch and manage campaigns across multiple languages and regions. Design contextual experiences based on demographic, location, language, browser behaviour and more. Integrate data from your CRM and leverage AI tools to hyper-personalize.
Governance and compliance control
Protect your brand.
Keep your content compliant and customer trust secure. Out-of-the-box workflows make sure your content is always on brand, market compliant and ready to go. Or customize built-in workflows to suit your teams and adapt to market and sector rules.
Composable architecture
Flexible API based architecture.
Hybrid headless architecture and fully accessible code gives developers freedom to adapt and customize to meet the needs of your business so you can respond quickly when the landscape changes. Bring in new social media channels or point of sale tech, integrate with new AI tools or simply shift direction and change your ecommerce provider.
Security
Robust and proven.
Cloud-based hosting that’s proven, robust and reliable across high traffic business critical sites, including retail, ecommerce, financial services, government and more. Multi-factor authentication and decoupled front and back ends mean your customer experiences are always safe and unaffected by back-end development work.
Ready to run integrations
Over 150 pre-built connectors.
Bring all your favorite tools into a single platform with our DXP. Easily integrate any legacy component, including commerce, CRM and PIM with over 150 pre-integrated solutions. Your developers can use pre-built connectors to easily customize Content Cloud creating a custom toolkit just for you.
Our team of experts are your team of experts
Explore and learn with our resources
Smart content management
Surprise and delight customers with iconic content everywhere, all the time.
- Preview in-context before publishing
- Unlock the power of your teams with workflow and scheduling
- Keep it compliant with built-in DAM
Personalized experiences
Nurture customers with personalized experiences at every opportunity.
- Omnichannel customer targeting
- Link customer data platforms to leverage audience insight
- Integrate artificial intelligence driven hyper-personalization
Real-time conversations
Convert visitors into buyers with conversational experiences, contextual content and a human touch.
- Guide customers through their buying journey using video shopping, chatbot, live chat and more
- Manage all calls and gain insights into interactions from web to contact center
- Prioritize contacts and let high-value users talk to real people, to maximize ROI
Inspirational commerce
Grow your business by connecting the buying journey and converting sales.
- Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
- Integrate live product feeds at a global scale
- Turn rich media into one click shoppable content
Calculating
Stage 1: Fragmented: Multiple Channels
You’re a digital dinosaur!
You have a beautiful website, but with fragmented digital experiences, you run the risk of extinction.
It’s time to evolve.
Your audiences want a seamless experience, no matter what's happening behind the scenes. When your experience is different or difficult, it’s important to start with the basics, such as cultivating a holistic approach to online digital experiences. Realign your teams, platforms, processes, goals, and metrics around a comprehensive view of the online experience. Focus on the end-to-end customer journey cutting across channels, desktop and mobile.
Stage 2: Integrated: Multiple channels
You’re a fish!
Signs of exciting life are starting to form. Your DX is responsive and adaptive but it’s not quite personalized yet.
Keep swimming!
The integration of your brand content across every touchpoint (website, online store, social media, emails, apps, point of sale) creates immersive experiences. These flagship sites combine content-rich brand experiences with immediate conversion capabilities. Business teams and marketing are closely aligned. However, while the digital experience is responsive and adaptive, it’s not yet personalized.
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Stage 3: Instant: Global expansion
You’re a crocodile!
You’re taking it global. Speed and scalability are key and just like a crocodile, you’re fast…but you’re clumsy.
Oh snap!
In this stage, the online digital experience becomes completely dynamic. You need content that is global, yet relevant, with plenty of local insights: Who is the user? Are they using a mobile phone? Is it raining where they are? Is it snowing? If it is, maybe they need warm, waterproof boots. All of this contextualized information creates a better user experience. With one global orchestration, you’re able to adapt everything, in whatever country or language you choose – while keeping turnaround times low. So keep evolving.
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Stage 4: Dynamic: Real time personalization
You’re a lion!
You’re reaching more customers in more countries and languages than ever before, and now you’re finally hunting and collecting info with precision.
But you can do more to keep your brand roaring!
As you graduate to the Instant level, you’re able to rapidly update everything - not just in one language and for one country, but in 20 languages and for 100 countries. Speed and scalability are key, driven by the need to roll out global campaigns in all languages and all touchpoints and make updates in minutes or hours, not weeks. But there’s still more to do to reach nirvana.
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Stage 5: Immersive: Elevated experiences
You’re Captain Content!
You’ve done it! You have opposable thumbs AND you’re saving the world with your seamless, elevated customer experiences.
You're a superhero in the digital space.
Your digital world and your physical world are blending together in the most complementary way possible. When shoppers visit your store, they’ll be greeted with their pre-selected products. Language changes dynamically depending on country of origin – it's like the whole store was set up just for your one specific customer.
In this final stage, your customer experience is truly immersive and superior, and your flagship store merges your physical and digital world into one, with a truly personalized individual experience.
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