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CoreMedia Blog

Whats new

What's New in CoreMedia Content Cloud, v10.2101.1

We think that CoreMedia Content Cloud is the best, most flexible, CMS and DXP on the market. But that doesn't mean that we're content to rest on our laurels. We're continually enhancing and extending our software with new features, bug fixes, partner solutions, and world-class integrations.

Doug Heise, VP Marketing

Doug Heise

"The Tower of Babel" by Abel Grimmer

Does Your Website Speak Multi-Language

These days more of us are working from home and doing more shopping from home. Even with the exciting accomplishment of creating not only one, but multiple vaccines, it will take a while until things are “back to normal.” People even say that many of the changes we’ve made during the global pandemic will stick.

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Ulrike Heidler

Personal Digital Shopping Reimagined

Personal Digital Shopping Reimagined

Providing an outstanding digital shopping experience has long been the holy grail of retail. But with the persistence of Covid-19, that quest has taken on new urgency. The reimagining of the in-store experience for a mobile-first approach – and, by extension, the rethinking of websites and storefronts –  has forced a tremendous amount of creativity.

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Ulrike Heidler

TV Old

Static is the New Dynamic

Remember when web servers were essentially a metal box with a fixed IP? When web content management meant copy-pasting indecipherable bits of text from the HTML tab in Microsoft Frontpage? And when Amazon’s homepage looked like this in your browser?

Navigating the New World of Virtual Customer Experiences

Navigating the New World of Virtual Customer Experiences

With the world still in the grip of a global pandemic, it’s clear that life as we know it has drastically changed. Covid-19 now looks like it will be with us for a long time. And the implications for the business world are only just starting to become clear.

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Rita Das

Why Reliability Counts

Why Reliability Counts

In an unprecedented development… That's how so many news stories start these days, with every one a reminder of just how fast change can come — and how dramatically. And so many assumptions about the world previously considered safe or essential no longer hold true.

Stop Watching the Crystal Ball

Stop Watching the Crystal Ball

Marketers, listen up. Our goal is to achieve the highest possible conversion rates on our website, right? So we know a good user experience is crucial. We also know that relevant content improves the user experience, and that by better appealing to our target audience we can increase conversions.

Sigrid Werner

Sigrid Werner

CoreMedia Goes Spartacus

CoreMedia Goes Spartacus

For some time, “headless” has been the hottest trend in Content Management Systems (CMS). And for a very good reason. A headless architecture allows enterprises to separate content data from the frontend display, splitting up the frontend and backend, and therefore paving the way for an agile, microservice-based architecture.

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Philip Hemptenmacher

Commercetools Rocket

Integrating Commercetools with CoreMedia Content Cloud

Over the last few years, CoreMedia Content Cloud has integrated with every major eCommerce system on the market. Some of these are delivered as a bundled product (including Salesforce Commerce Cloud, SAP Commerce Cloud and HCL Commerce) while others are implemented on a project level (including Elastic Path, Magento, Spryker and a variety of homegrown systems).

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Philipp Hofmann

A Headless Love Triangle

A Headless Love Triangle

For retailers around the world, having a dynamic virtual storefront is essential. Especially so during these days of lockdown, when online has been the only way brands can sell. And just like with brick-and-mortar stores, the presentation of products is a key factor in the buying decision. So it makes good sense that brands are looking at the best way to revamp their stores with both a functional and visually appealing frontend.

Our team of experts are your team of experts

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What you’ll get

  • Explore key features relevant to you
  • See how businesses like yours have grown with CoreMedia
  • Guidance on changing platforms like a pro
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Explore and learn with our resources
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Smart content management

Surprise and delight customers with iconic content everywhere, all the time.

  • Preview in-context before publishing
  • Unlock the power of your teams with workflow and scheduling
  • Keep it compliant with built-in DAM
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Personalized experiences

Nurture customers with personalized experiences at every opportunity.

  • Omnichannel customer targeting
  • Link customer data platforms to leverage audience insight
  • Integrate artificial intelligence driven hyper-personalization
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Real-time conversations

Convert visitors into buyers with conversational experiences, contextual content and a human touch.

  • Guide customers through their buying journey using video shopping, chatbot, live chat and more 
  • Manage all calls and gain insights into interactions from web to contact center
  • Prioritize contacts and let high-value users talk to real people, to maximize ROI
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Inspirational commerce

Grow your business by connecting the buying journey and converting sales.

  • Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryker and more
  • Integrate live product feeds at a global scale
  • Turn rich media into one click shoppable content 
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How digitally evolved are you?

Evolution is adaptation to change. Will you survive?

Keeping up in a fast-paced digital world can be a struggle. Whether your business is still stuck in prehistoric times, or already fully-evolved, finding out where you fall on the Digital Evolution Model will help you stay competitive.

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Stage 1: Fragmented: Multiple Channels

You’re a digital dinosaur!

You have a beautiful website, but with fragmented digital experiences, you run the risk of extinction.

It’s time to evolve.

Your audiences want a seamless experience, no matter what's happening behind the scenes. When your experience is different or difficult, it’s important to start with the basics, such as cultivating a holistic approach to online digital experiences. Realign your teams, platforms, processes, goals, and metrics around a comprehensive view of the online experience. Focus on the end-to-end customer journey cutting across channels, desktop and mobile.

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Stage 2: Integrated: Multiple channels

You’re a fish!

Signs of exciting life are starting to form. Your DX is responsive and adaptive but it’s not quite personalized yet.

Keep swimming!

The integration of your brand content across every touchpoint (website, online store, social media, emails, apps, point of sale) creates immersive experiences. These flagship sites combine content-rich brand experiences with immediate conversion capabilities. Business teams and marketing are closely aligned. However, while the digital experience is responsive and adaptive, it’s not yet personalized.

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Stage 3: Instant: Global expansion

You’re a crocodile!

You’re taking it global. Speed and scalability are key and just like a crocodile, you’re fast…but you’re clumsy.

Oh snap!

In this stage, the online digital experience becomes completely dynamic. You need content that is global, yet relevant, with plenty of local insights: Who is the user? Are they using a mobile phone? Is it raining where they are? Is it snowing? If it is, maybe they need warm, waterproof boots. All of this contextualized information creates a better user experience. With one global orchestration, you’re able to adapt everything, in whatever country or language you choose – while keeping turnaround times low. So keep evolving.

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Stage 4: Dynamic: Real time personalization

You’re a lion!

You’re reaching more customers in more countries and languages than ever before, and now you’re finally hunting and collecting info with precision.

But you can do more to keep your brand roaring!

As you graduate to the Instant level, you’re able to rapidly update everything - not just in one language and for one country, but in 20 languages and for 100 countries. Speed and scalability are key, driven by the need to roll out global campaigns in all languages and all touchpoints and make updates in minutes or hours, not weeks. But there’s still more to do to reach nirvana.

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Stage 5: Immersive: Elevated experiences

You’re Captain Content!

You’ve done it! You have opposable thumbs AND you’re saving the world with your seamless, elevated customer experiences.

You're a superhero in the digital space.

Your digital world and your physical world are blending together in the most complementary way possible. When shoppers visit your store, they’ll be greeted with their pre-selected products. Language changes dynamically depending on country of origin – it's like the whole store was set up just for your one specific customer.

In this final stage, your customer experience is truly immersive and superior, and your flagship store merges your physical and digital world into one, with a truly personalized individual experience.

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